Shipping with Kiyeda

1. Processing Time:

   • All orders are processed within 3-5 business days (excluding weekends and public holidays) from the date of purchase.

   • Orders placed after 4:00 PM GMT will be processed on the next business day.

2. Shipping Methods:

   • We offer standard shipping and expedited shipping options for UK customers.

   • International orders are shipped via standard international shipping.

3. Shipping Rates:

   • Shipping rates are calculated based on the weight, dimensions, and destination of your order.

4. Estimated Delivery Times:

   • UK Standard Shipping:

     • Estimated delivery time: 2-5 business days.

     • Please note that delivery times may be affected by unforeseen circumstances or events beyond our control.

   • UK Expedited Shipping:

     • Estimated delivery time: 1-2 business days.

   • International Shipping:

     • Estimated delivery time: 5-14 business days

     • Delivery times may vary depending on the destination country and customs regulations.

5. Order Tracking:

   • Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.

6. Delivery Address:

   • Please ensure that your shipping address is complete and accurate to avoid any delays or mis deliveries.

7. Customs and Duties (International Orders):

   • Please be aware that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient.

8. Delivery Issues:

   • If you encounter any issues with your delivery, please contact our customer service team at info@kiyedabeauty.com, and we will be happy to assist you.

9. Holiday Periods:

   • During peak holiday seasons, there may be slight delays in processing and delivery times due to high order volumes and postal service congestion.

10. Unavailable Items:

    • In the rare event that an item in your order is out of stock, we will notify you promptly and provide options for a replacement or a refund.